With more than 30000 locations and 1.5 billion disc rentals to the date, Redbox is a very successful Movies and Games rental company indeed! It’s directly competing with Netflix and Blockbuster and seems to be getting edge over them. Unlike Netflix, you can rent movies with Redbox without ever getting on internet, which means they are perhaps not so heavily dependent on their web presence, as compared to Netflix.
Upon exploring its website – (http://www.redbox.com), here’s my compilation of 10 things that work good for overall Usability and User Experience and 10 things that doesn’t deliver good User Experience. Hopefully you will be able to pick up some good points and also feel free to comment if you have anything interesting on the topic!